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Mountlake Terrace residents and businesses are encouraged to use the SNO911 non-emergency phone number available 24/7 in Snohomish County (425) 407-3999. This keeps 911 available for emergencies.
If there is an immediate threat to life or property, contact 911. If you are not sure if your situation is an emergency call 911. Know your location. 911 services may not automatically know where you are. If you contact 911 by mistake, stay on the line. Let the dispatcher know there is no emergency.
In Snohomish County call (425) 407-3999 for reporting things like illegal fireworks complaints, crimes that occurred earlier and there is no suspect information, a found pet or property item, barking dogs, or a situation where emergency services are needed, but there is no immediate danger to life or property.
To report a power outage, call Snohomish County PUD at 1-877-783-1001.
More information on the non-emergency numbers along with tips on how to call 911 is available at https://snohomishcountywa.gov/181/EESCS.