Facility Updates - April 7, 2020

City Hall 

Following Governor Inslee’s Executive Order to “Stay Home, Stay Healthy” and the city’s Emergency Declaration issued on April 6, 2020, City Hall is closed to the public effective April 7, 2020.

City services are still offered online or over the telephone.  Please note we have limited staffing working at any time due to social distancing requirements.  If you have an emergency, call 911 or contact 425-776-1161 or for general city questions.

Utility bills may paid online or placed outside in the payment box.  Call 425-744-6214 for utility billing questions.  Passport services are suspended until further notice.

Please call 425-744-6207 for development services information including inspections.

For USPS, UPS, FedEx or other deliveries & legal service, please knock or call 425-776-1161 during business hours (8am-5pm, Monday through Friday).


On March 17, the Snohomish Health District ordered the closure of “public venues in which people congregate for entertainment, social or recreation purposes.” With this in mind, the city has closed public playgrounds, park restrooms, gazebos, athletic fields, sports courts and the dog park in Mountlake Terrace. The public may utilize trails and parks as long as social distancing is practiced.

Police Station

The city has closed the Police Station lobby to the public although the Police Department employees are still working onsite. Signage has been posted on the Police Station entrance and fines and payments may be placed in the Police Station payment box or mailed in. Fingerprinting and concealed pistol licenses (CPL) services are suspended until further notice and any other police business (not emergent or requiring an officer) can be handled over the phone at (425) 670-8260.  For emergencies, dial 9-1-1 and for non-emergencies, please use the Non-Emergency Line that goes through the police dispatchers at (425) 407-3999. 

Recreation Pavilion

The Recreation Pavilion is closed to the public except for child care customers. The facility is not open on the weekend and phones will be answered between 8:00 a.m. and 4:00 p.m. on weekdays only.

The Recreation and Parks Department is now taking registration for camp care for the week of March 30 through April 3 for children currently in our program as well as any children of essential workers or vulnerable children who do not have alternative care. Email to register or get more information.

Community Senior Center

The Mountlake Terrace Community Senior Center is closed for senior programming through April 27 with the possibility of extending the closure date due to the Coronavirus outbreak in our area.

This closure affects is ALL programming that runs between the hours of 9:00 a.m. to 3:00 p.m. Monday through Friday. All ongoing rentals and groups that use our facility for meetings, events and programming will continue if groups comply with current public health regulations. Visit their website for more information.

Mountlake Terrace Library

All Sno-Isle Library facilities are closed until further notice in response to the ongoing public health crisis. Please retain any library materials you have until community libraries and book drops reopen. Visit for more information.

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