City News Home
The original item was published from 12/4/2019 3:55:26 PM to 12/21/2019 12:00:02 AM.

City News

News Releases

Posted on: December 4, 2019

[ARCHIVED] Community Satisfaction Survey Coming Soon

A Community Satisfaction Survey, designed to gather attitudes and opinions about city services and quality of life issues, will be mailed to 1,800 randomly selected households in the community on December 9, 2019. The results help the city prioritize resources and align them with City Council goals.

In November 2007, 2009, 2011, 2013, and 2017 the city has conducted Community Satisfaction Surveys in partnership with The National Citizen Survey™ (NCS) program sponsored by the International City/County Management Association in cooperation with National Research Center, Inc. (NCR). The city has contracted with NCS again to conduct the 2019 community satisfaction survey.

NCS estimates that all surveys will be collected by January 20, 2020. A draft result report is expected in mid-February with a final report available for the City Council’s goal-setting sessions.

This year’s survey will include the same standard set of questions to assess residents’ opinions about basic services, quality of life, local policies, demographics, quality of local government services, and resident use of services. The survey will provide an important means for evaluating and assessing the level of satisfaction with city services and programs, and offers important information as to how resources should be allocated and whether local policies should be revised. It will also be used to help decide on key budgeting issues, as well as determining the direction the city should take to address current and future needs.

Survey results from past reports revealed that the city is headed in the right direction, has the trust of the community and does many things well when compared to other cities. The past survey results are available on our website at


Facebook Twitter Email

Other News in News Releases

"Terrace Talk Utilities" on green background with graphics of laptop and person in hybrid meet

March 13 Terrace Talk to Focus on Utilities

Posted on: February 26, 2024 | Last Modified on: May 1, 2023

Joint Statement on MLT Senior Services

Posted on: February 13, 2024

8 Things to Know About MLT’s New Tree Code

Posted on: January 29, 2024 | Last Modified on: May 1, 2023

Sign Up for Women’s Self-Defense Class

Posted on: November 2, 2023

MLT Police Investigate Drive-by Shooting

Posted on: October 18, 2023

City Council Meetings Move to Thursdays

Posted on: October 5, 2023

Public Meetings to Start for Vision 2044

Posted on: September 26, 2023

Arts of the Terrace Opens Saturday

Posted on: September 20, 2023

Passport Program Expands Hours

Posted on: June 21, 2023

Meet City Manager Candidate Finalists

Posted on: February 22, 2023

City Proposes 2023-24 Budget for Review

Posted on: October 24, 2022

Tour de Terrace Returns July 22-24

Posted on: July 12, 2022

Library Exhibit Features MLT Artist

Posted on: April 1, 2022

Sign Up Soon for MLT Summer Camps

Posted on: March 4, 2022

City Offices to Close for Holiday

Posted on: February 17, 2022

City Council Selects 2022 Leadership

Posted on: January 4, 2022

City Offices to Close for Holidays

Posted on: December 20, 2021

City Seeks Input on Use of Pandemic Aid

Posted on: December 15, 2021

New Tree to Adorn Town Center Plaza

Posted on: November 23, 2021

Clear Storm Drains During Wet Weather

Posted on: October 21, 2021
Female Burglary Suspect

Police Seek Suspect in Mosque Burglary

Posted on: October 20, 2021

Pavilion, Pool Reopen Saturdays

Posted on: October 1, 2021

Ballinger Waterfront Work Continues

Posted on: September 30, 2021
Art show

MLT Lodging Tax Grants Available

Posted on: September 27, 2021
Swim Lesson Group in pool

Vouchers Available for Swim Lessons

Posted on: January 31, 2022